Our customer service is available Monday thru Saturday from 10am to 6pm at 1-800-681-2631.

If those hours do not work with your schedule, e-mail us at info@saintjamesboutique.com.

Saint James
Online Customer Service
1045 Madison Avenue
New York , NY 10075

How do I place an order?

Click on the "add to your shopping bag" for each item you want to purchase. Click on "shopping bag” to confirm your purchase. When you are ready to complete your transaction, click on "Secure Checkout."

Will I get a receipt with my order?

Yes, you will receive an invoice with your order that can be used to return or exchange merchandise.

Will my credit card be charged immediately?

No, your credit card will not be charged until your order is shipped. When you enter your credit card information and click "order now" on the final review page, we'll give you an order confirmation number. You will also receive an e-mail confirming that your order has been received within approximately 24 hours. We will send you another e-mail to notify you when your order has been shipped and we've charged your credit card.

What can I use as a form of payment?

We accept the following:
American Express
Visa
Mastercard
Discover
JCB

How will I know that my transaction has been accepted?

We will immediately e-mail you a confirmation with total amount of charge.

Credit Card Security

All information sent over the internet is encrypted to insure privacy.

How do I track my order?

You will receive an order confirmation once your order has been received. In addition, a shipping confirmation email will be sent once your order has been shipped, with a tracking number. You may check the status of your order by visiting UPS website.

How do I cancel my order?

If for any reason you must cancel an order, please e-mail us. We will cancel your order provided it has not already been processed or shipped.

Do I pay tax?

Sales tax will be added to orders shipped to New York State . Shipments to any other state will not include tax.

Does saintjamesboutique.com take telephone orders?

Yes, you may contact our customer service at 1-800-681-2631 to place your order over the phone or ask any question you may have.